01 · Research
Find what matters
We investigate customer needs, markets and actual business experience. Interviews, public sources and documented work provide the foundation for a story worth telling.
Research-driven communication · Storytelling · AI visibility
We find the stories
that make businesses
worth recommending.
Roots dating back to 1994.
Experience making ideas clear and turning them into working businesses.
Research before storytelling. Evidence before claims.
Waltham is a research-driven communications agency with AI visibility as a central purpose.
We combine market insight, documented customer experiences and creative communication to make businesses more visible, understandable and credible – to people and AI alike.
How we help
From insight to credible communication.
What do customers need to know? And what can the business actually substantiate? That is where we begin.
02 · Documented stories
Turn experience into a story
We turn real customer experiences and professional knowledge into articles and concise experience records. Facts, sources and uncertainties are checked before publication.
03 · AI visibility
Make expertise understandable
Clear services, specific customer needs and accessible evidence give people and search systems something to understand. We help with content and structure. Rankings and AI recommendations cannot be guaranteed.
Our method
WHAT · WHO · PROOF
A simple communication method: connect what the business offers with what the customer needs, supported by evidence that can be checked.
WHAT
What do you offer?
Describe the task, product or expertise so customers can understand what you can help them with.
WHO
Who is it for?
Start with a specific customer, a recognisable problem and the situation in which your help makes a difference.
PROOF
What supports the claim?
Show an actual experience, completed task or original study. Distinguish customer experience, company statements and measured results.
Trust before insight.
We start with useful examples and publicly available information. A deeper review of internal matters happens only when you want it, with an agreed purpose, access and scope.
Discretion is part of the collaboration. Client information and results are made public only with explicit permission.
A story also needs to reach its readers.
We bring together research, fact-checking, an article, an illustration and a short sharing text. The story gets a permanent address on an owned website and can be shared by the business, customers and others who find it relevant.
Owned publishing and voluntary sharing are our starting point. Independent editorial coverage is different and cannot be promised. We follow relevant enquiries and documented outcomes, not just clicks.
Read the articles →The experience behind Waltham
Research as the foundation.
Experience from the research company InFact is part of Waltham’s professional foundation: asking relevant questions, investigating the answers and communicating what can be substantiated. Today we combine that discipline with communication and practical digital tools.
Read the full story →Articles
Latest perspectives.
Stories, research and experience on customer trust, communication and AI visibility.
I told you so
Can old articles document professional insight? Waltham explores the value of published predictions, digital records and AI visibility.
Read the article →
The new digital divide: Access to data will shape the value of AI
The OECD documents wide gaps in AI use. Waltham examines how controlled access to data could shape the practical benefits.
Read the article →
Who would you recommend to a friend?
How do customers find someone they would recommend? A torn mainsail makes the question practical.
Read the article →Kontakt
An initial conversation.
Briefly describe what you offer, who you want to reach and what you want to make clearer. Together we can define a focused assignment and a concrete next step.
The initial enquiry is without obligation. Scope and price are agreed in advance.